Through more than 20 years in the Workforce Management, sales and operations fields, Steve has a clear understanding of the challenges retailers face communicating with distributed locations. He noticed a change in the marketplace around the time he founded ThinkTime. Large, expensive, difficult-to-deploy systems no longer met the needs of today's retail organizations.
Steve and his team built ThinkTime in the cloud, so it's more affordable and easier to install. He knows most retail companies can't spend days training staff on a communication system; you want to start communicating right away.
Steve has previous relevant experience overseeing 200 associates and a $40M P&L for the retail and healthcare consulting practices at Kronos Incorporated - a $1B in revenue Workforce Management software provider.
He has hands on operational and financial experience increasing consultants, revenue, margin, and team utilization.
Steve has International experience deploying Retail Workforce Management software in Europe and South Africa. He created the new Alliance Partnership programs with Arthur Anderson’s retail team located in London, England.
Extensive software product expertise in Workforce Management including: Time and Attendance, Scheduling, Task Management, Help Ticketing, and Analytics in retail and healthcare.